FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you trading company or manufacturer ?

We are manufacturing enterprise.

How long is your delivery time?

Generally  it is 15 working days if the goods are not in stock, it is according to quantity.

What types of payments do you accept?

Normally we collect 30% deposit, the balance against the BL copy.

Accepted Payment Currency: USD, CNY, ROUBLE etc.

Accepted Payment Type: T/T, L/C etc.

How can we guarantee quality?

The factory has the strict quality system and the products have the test to ensure the quality of the products.

I am not sure what screws should be used, I need a little engineering help. Do you provide assistance?

Sure. Our factory have technicians provide technical quidance.

I need to customize the screw, but the screw is not listed on your website. what should I do?

Just show me the screw drawing what you customize, we will produce according your drawing.

Do you provide samples ? Is it free or extra ?

We can send customers free samples and customers should pay the freight.

Have you worked with any company in our region?

Customer information is confidential. I'm sorry.

Do you have a minimum order quantity?

Some of products have the minimum order quantity.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

Do you guarantee safe and secure delivery of products?

Yes, we can.